LuckyLion Terms and Conditions

Welcome to Lucky Lion Casino. These Terms and Conditions govern your use of our website, luckylion.casino, and all services we provide. By creating an account, you confirm that you have read, understood and agree to be bound by these terms. At LuckyLion, we reserve the right to amend these terms at any time, and your continued use of our services constitutes acceptance of any changes.

Eligibility and Account Registration

Our services are intended for players located in Europe and the United Kingdom, and we accept account currencies in EUR and GBP only. We do not accept players from the United States of America, France, or the Netherlands, including its overseas territories, and anyone accessing our site from these jurisdictions is in breach of these terms. At Lucky Lion, we require all players to be at least 18 years of age, or older where your country of residence sets a higher minimum age. We may request proof of age at any stage, and failure to provide it may result in account suspension.

You may hold only one account with us. Our LuckyLion compliance team treats additional accounts as fake accounts, and we suspend them without compensation or refund, reclaiming any winnings or bonuses accrued on them. We do not permit the creation of accounts for bots or programmed devices, and we actively monitor for such activity.

Verification Requirements

Before we release any winnings, we require you to complete our verification process. We may ask for a valid passport or other government-issued identification, proof of residence, and proof of ownership of the financial accounts you use with us. We may also request e-mail verification through an activation link. As part of our procedure, we may require a verification call; your account remains unverified and winnings unpaid until that call takes place. If you refuse to arrange this call within 14 days, we reserve the right to confiscate your winnings and terminate your account. We may also run an international sanctions check where we deem it necessary, and we apply enhanced KYC measures to high-risk and politically exposed customers.

Deposits, Withdrawals and Currencies

Our minimum deposit for the first deposit bonus is 20 EUR. We accept EUR and GBP as our fiat account currencies. Cryptocurrencies may be used to place wagers at Lucky Lion, but we do not treat them as fiat currency, and we do not exchange cryptocurrency to fiat or back at any stage. We require crypto deposits and withdrawals to be made from the same device and IP address; if you request a withdrawal from a different device or IP, we will trigger an additional check.

Once your account is verified, we begin processing your withdrawal, and the final timeframe depends on your chosen payment method. We give priority processing to our VIP accounts. Our LuckyLion team is committed to resolving payment matters efficiently, though processing times can vary depending on whether it is your first cashout or whether your deposit and cashout methods differ.

Our Welcome Bonus and Promotions

At Lucky Lion, we offer a Welcome Bonus package worth up to 10,000 EUR / GBP plus 600 free spins spread across your first five deposits. Our offer structure is as follows:

• 1st deposit: 125% up to 2,000 EUR plus up to 125 free spins
• 2nd deposit: 150% up to 2,000 EUR plus 125 free spins
• 3rd deposit: 100% up to 2,000 EUR plus 150 free spins
• 4th deposit: 100% up to 2,000 EUR plus 100 free spins
• 5th deposit: 100% up to 2,000 EUR plus 100 free spins

Our first deposit bonus requires a minimum deposit of 20 EUR, and we award 125% regardless of the amount deposited, up to a maximum bonus of 2,000 EUR. We scale free spins with your deposit amount: 50 spins from 20 EUR, 75 from 100 EUR, 100 from 150 EUR, and 125 from 200 EUR. We credit free spins on Pot of Fortune by Pragmatic Play at 0.20 EUR per spin. We apply a wagering requirement of x35, and we cap the maximum win from the bonus at x7 of the bonus amount, while the maximum win from free spins is capped at 200 EUR. This offer is valid for 7 days after activation, and only eligible slot games count towards your wagering requirement.

Here at LuckyLion, we also offer an Elite Welcome VIP pack: 150% up to 10,000 EUR plus 150 free spins on each of the first five deposits. We run daily reload promotions including a Monday Reload, Tuesday Free Spins, Wednesday Mystery Reload, Thursday Boost, Friday Free Spins, Saturday Reload and Sunday Mystery Reload. We also grant 10 free spins when you verify your e-mail address. Our Bonus Shop and Referral Program operate as separate mechanics from these promotional offers.

VIP Club Membership

Our VIP Club requires a total of 2,500 EUR / GBP in qualifying activity, and we ask you to complete a form to join. We at LuckyLion provide exclusive VIP bonuses, increased cashback, withdrawal priority, raised withdrawal limits, member-only tournaments, promotions, private events, and a personal manager to our VIP members. If you hold VIP status at another casino, we may allow you to switch it across to our club. We offer faster withdrawals to VIP players once verification is passed, as far as the payment method allows.

We may terminate or suspend your club membership at our discretion, and we reserve the right to withdraw bonuses already awarded retroactively where we see fit. You lose your club membership if your account is closed, whether by you or by us. If you maintain an active balance, we require you to wager at least 10% of that balance per week, otherwise we may suspend your withdrawals.

Games, Providers and Restrictions

We feature 48 game providers on our site, including Pragmatic Play, Novomatic, Spinomenal, Hacksaw Gaming, Red Rake, Endorphina, BGaming and many others, alongside live providers such as Absolute Live Gaming, Pragmatic Play Live, Iconic21, Live Vegas and ElCasino. Our LuckyLion lobby includes Slots, Jackpot, Bonus Buy, Megaways, Instant Win and Live Casino categories such as Blackjack, Roulette, Baccarat and Game Shows.

We apply provider-level restrictions in addition to our own country restrictions. NetEnt titles are unavailable in 49 territories, including Australia, Belgium, Denmark, France, Italy, Portugal, Spain, Sweden, Switzerland and the United Kingdom. Titles such as Planet of the Apes, Vikings, Narcos, Street Fighter and Fashion TV each carry their own restricted country lists, and we restrict the Universal Monsters series to 31 named territories. We recommend checking individual game information for applicable restrictions before play.

Responsible Gaming and Account Suspension

We are committed to promoting responsible gaming practices across Lucky Lion Casino. We may suspend or terminate your account at our discretion if we suspect a breach of these terms, fraudulent activity, or use of our services from a restricted country. We encourage you to set deposit limits and take breaks as needed, and our support team is available to assist with any responsible gaming tools we offer.

Governing Law

These Terms and Conditions, and any dispute arising from them, are governed by the laws of Curacao. Disputes are subject to the non-exclusive jurisdiction of the courts of Curacao. By using our services, you accept that Curacao law applies to your relationship with us, regardless of your country of residence.

Customer Support

If you have any questions about these terms, our live chat is available from the sidebar of our website. Our support team communicates in English, and we may contact you by phone as part of our account verification procedure. At Lucky Lion, we aim to resolve your queries promptly and fairly, and we encourage you to reach out whenever you need assistance with your account.